![]() Implementing accountability for positive results All of these positive results create higher employee morale and satisfaction. In his book, The Accountability Revolution, Mark Samuel says that "accountability means people can count on one another to keep performance commitments and communication agreements." According to Samuel, accountability can result in increased synergy, a safe climate for experimentation and change, and improved solutions because people feel supported and trusted. If employees do not fear failure, if managers recognize employees for their accomplishments, and if managers support their employees when goals become difficult, employees are more likely to be creative, innovative, and committed to their work.Īrguments for practicing constructive accountability are overwhelming. Positive results also occur when employees don't associate accountability only with negative consequences. For example, managers who involve employees in setting goals and expectations find that employees understand expectations better, are more confident that they can achieve those expectations, and perform at a higher level. These positive results occur when employees view accountability programs as helpful and progressive methods of assigning and completing work. higher employee morale and satisfaction with the work.increased employee commitment to the work,.more employee participation and involvement,.The positive results of practicing a constructive approach to accountability include: On the other hand, if approached correctly, accountability can produce positive, valuable results. Employees are afraid to try new methods or propose new ideas for fear of failure. However, when organizations use accountability only as a big stick for punishing employees, fear and anxiety permeate the work environment. Certainly, management should not tolerate poor performance and should take action when it occurs. Unfortunately, the word "accountability" often connotes punishment or negative consequences. Accountability means being held answerable for accomplishing a goal or assignment.
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